Soft Skills

Bill's Tips - Life Hack For Helping Ladies At The Bar That Are Being Annoyed

Bill's Tips - Life Hack For Helping Ladies At The Bar That Are Being Annoyed

by Michael Garrison

As bartenders we are occasionally the line of defense for beautiful women that sit at our bar. Over the years, I have developed signal for women to let me know a customer may be bothering them (that will go unnoticed). If anyone is bothering you or being to forward, simply take your cocktail Napkin out from underneath your drink and slide it to the edge of the bar On the Bartender side. It is easy to notice and then it gives me the opportunity to engage and assist. 

Always be diplomatic and courteous never trying to embarrass anyone but just resolve the Situation with class.

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Bill's Tips: Beverage Napkins

Bill's Tips: Beverage Napkins

by Michael Garrison

Tip: Always placing a cocktail napkin underneath the beverage sends a message that you are a professional and organized Bartender. 

If you have heavy humidity, and are having trouble with the napkins sticking to the bottom of customers glasses, throw one shake of salt on the top of the napkin. Now the beverage napkin won't stick to the glass. 

*Don't go overboard though because your bar top will look like a shuffleboard table. 

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Bill's Tips - How to make last call.

by Michael Garrison

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5 Things You Can Do To Be A Better Bartender TODAY! Especially #2

by Michael Garrison

1. Deep clean your bar - When you step back from the bar and really look at it from a patrons standpoint, you might be surprised. In addition, when was the last time you cleaned the back side of the beer cooler. (Probably not this week) This step might have just solved your fruit fly problem. The point is, that you need to clean all surfaces of all equipment behind the bar weekly. This will keep smells, insects, and mold at bay. Just wiping down the surfaces you see is not enough. If you don't have enough pride in your bar to think this is important, you might be in the wrong industry.

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The #1 Tip You Can Implement Today To Drive Repeat And Referral Business To Your Establishment

by Michael Garrison

This tip is so simple yet so powerful, and will seem silly at first, yet my last 3 experiences at bars in the DC area, this small step was not in their process, and it leaves the patron with an empty feeling as they leave the bar.

What's the tip you ask? Say "thank you" or "thank you for your business" as the patron is getting up to leave, or at least as you deliver the final credit card slip for signature.

It let's people know that you, and the establishment value their business. If you couple this "thank you" process with a handshake when some one initially sits down, you are setting up a level of customer service that is higher that most establishments, and that will drive repeat business. 

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Bartending Attitude

by Michael Garrison

If you are here, it is assumed you are a bartender in a local restaurant, pub or club. If not, you probably want to learn. This section begins with some grassroots essentials to becoming a good bartender. If you are bartending now, it is always good to review to keep your fundamentals fresh. Bartenders have a tendency to get burned out or develop ABS (Arrogant Bartender’s Syndrome), so let’s refresh to put the train back on the tracks.
“ When a man with money meets a man with experience, the man with experience ends up with the money and the man with the money ends up with the experience.”

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